You are eligible to receive a refund if you did not get visible results with our personalized meal plan and all of the following conditions are met:
We will review your application and notify you (by email) whether your application is approved. If the application is approved, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment, within 14 days.
How to demonstrate that you have followed the plan
You can demonstrate that you have followed the personalized meal plan only if:
The minimum number of meals depicted in your photos/videos should be equal to at least 19.
Please note that only fulfillment of the above requirements allows you to receive a complete refund under “Money-back guarantee”. For the sake of clarity, this “Money-back guarantee” does not apply to any other instances, including, but not limited to, the following cases:
This Money Back Policy was posted on 28 February 2020. It is effective upon acceptance for new users and from 28 February 2020 for all other users. This Money Back Policy is incorporated into, and is subject to the Terms of Service unless otherwise provided for therein.